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Frequently Asked Questions

How to make a backup of your nintendo account?

Likewise, if there are any network issues then also you could make use of these backup codes. Hence, login to your Nintendo Account, and you should be taken to the 2-Step Verification page. Click on the Enter Backup Code option situated at the bottom, type in one of these codes, and hit Enter.

Why cant i log in to my nintendo account?

If you do not have access to your backup codes or to the verification code on your smart device, you will not be able to log in to your Nintendo Account. Please contact us for additional assistance. Is this answer helpful?

What do i do if i lost my backup codes?

If you lost access to your backup codes, or if you were not the one who enabled two-factor authentication (2FA) via Authenticator app or SMS, you can log in to your account by sending a verification code to your email. When you try to log in to your account you will be prompted to enter a 2FA code.

How do i verify my nintendo account using the mobile app?

Use the smart device app to scan the QR code displayed on your Nintendo Account screen. A 6-digit verification code will appear on your smart device. Enter the verification code into the field under step 3 on the Nintendo Account screen, then select "Submit".

How do i reset my password for my nintendo account?

If you are signed in, you can reset your password using the Change Password service. If your Nintendo Account was linked to another account during registration, please follow the appropriate procedure for that account. If your account is linked to an NNID, you will need the password for the NNID.

How to get the nintendo account 2 step verification code?

Tap on the overflow icon situated at the top-right and select Settings. Then select the Time Correction for Codes option. Finally, tap on Sync Now and wait for the process to complete. Once done, check if you are able to get the Nintendo Account 2-Step Verification Code.

Why cant i log in to my nintendo account?

Use Backup Codes to Access Nintendo Account If you are still not able to login using the 6-digit code, there might be an issue with the Google Authenticator app on your smart device. You can use the backup codes to access your profile. These backup codes were provided when you set up the 2-step verification settings.

What are nintendo authenticator backup codes and how do they work?

When you initially bound your account with an authenticator app, they provide some additional backup codes as well. In this regard, upon setting up your Nintendo account, you might have received a few backup codes as well, as shown below. These codes come in handy when the app fails to load up the six-digit codes.

How do i get a backup code for my nintendo account?

Use the smart device app to scan the QR code displayed on your Nintendo Account screen. A 6-digit verification code will appear on your smart device. Enter the verification code into the field under step 3 on the Nintendo Account screen, then Submit. A list of backup codes will appear.

What do i do if i forgot my nintendo account password?

If you don’t remember your Nintendo Account password or log-in information, reset your password. Sign out of all devices associated to your Nintendo Account. Sign in to your Nintendo Account on the Nintendo Account website, select Sign-in and security settings in your account profile, and select View in your Sign-in history.

What do i do if i forgot my nintendo network id password?

You can no longer use your Nintendo Network ID to login, so if you forgot your password and are unable to use either Facebook, Google, Twitter, or Apple to log in, you can click "Forgot your password." Enter the verification code (if you have 2-step verification enabled).

How do i find my nintendo account backup code?

Here’s how to do it: Access the Nintendo login page . Enter your username and password. Select Enter backup code found at the bottom of the page. Select Verify . However, if the backup codes are not available and the 2-step verification on your smart device is not working, you need to contact Nintendo Support for further assistance.

What do i do if i forgot my nintendo password?

Change the password associated to your Nintendo Account. If you don’t remember your Nintendo Account password or log-in information, reset your password. If your Nintendo Account is linked to a Nintendo Network ID, you can change the NNID password on a Wii U or Nintendo 3DS family system.

How do i log in to my nintendo account?

You will need to use your Sign-in ID to log in to your account. Supervised Nintendo Accounts (including accounts for children aged 12 and under) sign in using their own login and password (not the parent/guardian account login and password).

What can i do if i have a nintendo account code?

You can call their support line at 1-800-255-3700 to ask for help. We don't know exactly what Nintendo can do with the system by having the code; it's likely that it can block the console's online functions or simply unlink your account from the machine. Remove your credit card