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Frequently Asked Questions

How to register as a member of nhif?

To register as an NHIF member, you need to follow the procedure below; After downloading the registration form, fill in the member details including your name, ID No, NHIF no, date of birth, gender, address, and so on.

What is the nhif service portal?

The NHIF Service Portal is designed, developed and hosted by National Health Insurance Fund (NHIF). The Portal’s main objective is to enable a one stop center interface for health care services delivery in a transparent, easy and cost effective manner from various Accredited Health Facilities for the benefit of its beneficiaries.

What does nhif stand for?

This information involves the National Hospital Insurance Fund (NHIF) Hospital Login Portal: www.nhif.or.ke. It also contains the organization’s contact This information involves the National Hospital Insurance Fund (NHIF) Hospital Login Portal: www.nhif.or.ke.

How to check nhif account balance online?

You can seamlessly check NHIF statement online from the comfort of your home or wherever you are. There are three ways to check NHIF balance. One is the conventional walking into their offices and having the attendant go through your account and give you the details you want to know.

What is service portal of nhif?

Service Portal. The Service Portal is designed, developed and hosted by National Health Insurance Fund(NHIF). The Portal’s main objective is to enable a one stop center interface for health care services delivery in a transparent, easy and cost effective manner from various Accredited Health Facilities for the benefit of its beneficiaries.

What is nhif national hospital insurance fund?

National Hospital Insurance Fund is a pool managed by the government where citizen make monthly NHIF payments or contributions. This money is safeguarded such that when an unprecedented event happens to member money is released to help them manage the situation and bounce back to normalcy.

How can i get nhif memebr number?

The NHIF USSD allows you to access various NHIF selfcare services. For new members , you can dial *155# on any phone toll free and register as an NHIF member. After registration you will get NHIF memebr number by SMS.

What is the nhif membership account number?

Once you have registered for NHIF, one is given an Identity Card which contains a unique number. This number acts as the NHIF membership account number which is vital in making your monthly payments.

How do i register for outpatient services under nhif?

The National Hospital Insurance Fund, NHIF, provides various medical covers to members. NHIF provides outpatient services to members based on their medical needs, convenience and preference. To register for these services a member must first update his/ her telephone number with NHIF. This can be done by calling NHIF customer care on 0800720601.

How do i register as a self employed member of nhif?

Self Member Registration 1 National ID Number 2 Date of Birth 3 Mobile Phone Number 4 Employer's NHIF Code if Employed 5 Your County 6 Nearest NHIF Office