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Frequently Asked Questions

How to register as a member of nhif?

To register as an NHIF member, you need to follow the procedure below; After downloading the registration form, fill in the member details including your name, ID No, NHIF no, date of birth, gender, address, and so on.

What is the nhif service portal?

The NHIF Service Portal is designed, developed and hosted by National Health Insurance Fund (NHIF). The Portal’s main objective is to enable a one stop center interface for health care services delivery in a transparent, easy and cost effective manner from various Accredited Health Facilities for the benefit of its beneficiaries.

What does nhif stand for?

This information involves the National Hospital Insurance Fund (NHIF) Hospital Login Portal: www.nhif.or.ke. It also contains the organization’s contact This information involves the National Hospital Insurance Fund (NHIF) Hospital Login Portal: www.nhif.or.ke.

How to check nhif account balance online?

You can seamlessly check NHIF statement online from the comfort of your home or wherever you are. There are three ways to check NHIF balance. One is the conventional walking into their offices and having the attendant go through your account and give you the details you want to know.

What is service portal of nhif?

Service Portal. The Service Portal is designed, developed and hosted by National Health Insurance Fund(NHIF). The Portal’s main objective is to enable a one stop center interface for health care services delivery in a transparent, easy and cost effective manner from various Accredited Health Facilities for the benefit of its beneficiaries.

What is nhif national hospital insurance fund?

National Hospital Insurance Fund is a pool managed by the government where citizen make monthly NHIF payments or contributions. This money is safeguarded such that when an unprecedented event happens to member money is released to help them manage the situation and bounce back to normalcy.

How can i get nhif memebr number?

The NHIF USSD allows you to access various NHIF selfcare services. For new members , you can dial *155# on any phone toll free and register as an NHIF member. After registration you will get NHIF memebr number by SMS.

What is the nhif membership account number?

Once you have registered for NHIF, one is given an Identity Card which contains a unique number. This number acts as the NHIF membership account number which is vital in making your monthly payments.

How do i register for outpatient services under nhif?

The National Hospital Insurance Fund, NHIF, provides various medical covers to members. NHIF provides outpatient services to members based on their medical needs, convenience and preference. To register for these services a member must first update his/ her telephone number with NHIF. This can be done by calling NHIF customer care on 0800720601.

How do i register as a self employed member of nhif?

Self Member Registration 1 National ID Number 2 Date of Birth 3 Mobile Phone Number 4 Employer's NHIF Code if Employed 5 Your County 6 Nearest NHIF Office

How to register as an nhif member?

NHIF membership is compulsory for those in the formal sector and voluntary for those in the informal sector. To register as an NHIF member on the NHIF portal, you need to follow the procedure below; After downloading the registration form, fill in the member details, including your name, ID No, NHIF no, date of birth, gender, address, and so on.

What is the nhif online portal?

The National Hospital Insurance Fund has enabled the NHIF portal for authorized officers of hospitals registered with the NHIF. The Online Portal is created for every REGISTERED hospital officers in Kenya to create an account or log in to perform certain actions at ease.

What is nhif national health insurance fund?

National Health Insurance Fund (NHIF) is a state parastatal that was established as a department of the Ministry of Health in the year 1966. The agency’s primary function was to provide medical insurance covers to all its members and their legal dependents. Through this, citizens would easily access health services from selected hospitals.

How to access all the services of nhif in kenya?

In the current digital age, you can access all the services at the NHIF online portal. The NHIF portal Kenya makes it easy for citizens to register and enjoy all the benefits offered by the national health insurer. Pay attention: Become TUKO.co.ke ambassador – get a branded T-shirt, hoodie or water bottle at our TUKO Shop!

What has changed with the nhif payment options?

As a result, the NHIF Payment options have been stretched out and members have to dig a little deep into their pockets. The primary change that has been experienced by the National Hospital Insurance Fund is a system upgrade.

How to register as an nhif member?

NHIF membership is compulsory for those in the formal sector and voluntary for those in the informal sector. To register as an NHIF member, you need to follow the procedure below; After downloading the registration form, fill in the member details including your name, ID No, NHIF no, date of birth, gender, address, and so on.

How to pay nhif bill online?

For desktop/laptop users, double-click on any browser software. Go to the NHIF epayments self-service portal: Key in the epayments address and hit the enter key. Create a new account: On the top left side, click on the grey button written “+Create Account” and move to the next step. 5.

How do i get nhif memebr number?

The NHIF USSD allows you to access various NHIF selfcare services. For new members, you can dial *155# on any phone toll free and register as an NHIF member. After registration you will get NHIF memebr number by SMS.

What is the role of the nhif?

The Fund’s core mandate is to provide medical insurance cover to all its members and their declared dependents (spouse and children). The NHIF membership is open to all Kenyans who have attained the age of 18 years and years and have a monthly income of more than Ksh 1000. NHIF has 61 fully autonomous branches across the country.

How do i login to my nhif account?

To login to your NHIF account, use the address on step 2 above and click on the login option available near the footer. Fill in your employer code and password then click on the login button. One must log in to his or her account so that he/she can be able to submit the NHIF Byproduct online.

How to register with nhif?

Your ultimate guide. The National Hospital Insurance Fund, NHIF, provides various medical covers to members. NHIF provides outpatient services to members based on their medical needs, convenience and preference. To register for these services a member must first update his/ her telephone number with NHIF.

What is the difference between nhif registration and membership?

NHIF Registration is for all eligible members from both the formal and informal sector. It is compulsory to be a member for those in the formal sector while membership is open and voluntary for those in the informal sector and for retirees. NHIF Registration: Members Eligibility -Any person Who is a resident in Kenya

How do i contact nhif customer service?

Call 0800 720 601 Toll Free SMS 21101 Use NHIF Mobile APP to chat with the support team or send a support request via USSD.

What is nhif national hospital insurance fund?

National Hospital Insurance Fund ( NHIF ) is a State Parastatal under the Ministry of Health that accommodates the healthcare needs of several Kenyans. The Fund’s core mandate is to provide medical insurance cover to all its members and their declared dependents (spouse and children).

How do i pay my nhif pay bill?

Payment can be done via MPESA Express and Mpesa Paybill Access Self care service which include , Member Registration ,Hospital selection, Pre-Auth Status, Account Status and Payments . Need help? Use NHIF Mobile APP to chat with the support team or send a support request via USSD.

How do i register for the nhif services?

To register for the NHIF services on the NHIF portal, you must fulfill the following requirements. You must complete the registration form and attach photos of yourself, your spouse, and your children. Attach copies of the National Identity Card or passport for both the contributor and the spouse

How do i create a nhif account?

Open the NHIF self-service portal on your browser. Click on the create account tab. Choose individual member registration. Fill in your personal details including your name, National ID No, email, and mobile number. Create an e-wallet pin that you will use to login to the portal.

What are the nhif payment options?

There are several NHIF payment options. The first option is to access the nhif.or.ke pay online portal and make the payments. It is pretty easy to use because it gives you leads on what to do until the money is received and an acknowledgement report is sent to you. This is one of the fastest payment modes.