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Frequently Asked Questions

How do i log in to the nhif portal?

For Existing Users 1 Open your internet browser e.g. Internet Explorer, Chrome, Firefox, etc. 2 Go to NHIF Portal at http://www.nhif.or.ke/healthinsurance/ 3 Click in Hospital Login, 4 You will then be required to enter your Password/User ID to log in 5 Once logged in, scroll down the page to access your dashboard.

How do i register for outpatient services under nhif?

The National Hospital Insurance Fund, NHIF, provides various medical covers to members. NHIF provides outpatient services to members based on their medical needs, convenience and preference. To register for these services a member must first update his/ her telephone number with NHIF. This can be done by calling NHIF customer care on 0800720601.

What does nhif stand for?

This information involves the National Hospital Insurance Fund (NHIF) Hospital Login Portal: www.nhif.or.ke. It also contains the organization’s contact This information involves the National Hospital Insurance Fund (NHIF) Hospital Login Portal: www.nhif.or.ke.

How do i retrieve my nhif account number?

Just in case you lost your NHIF Identity card, you can simply retrieve your account number by sending a text message to NHIF by following the steps: below; 1. On your phone, compose a new text message 2. Type in the word ID in capital letters then space, followed by your national identification number i.e ID 32688811 3.

What is the nhif account number and bank code?

Account name: National Hospital Insurance Fund (NHIF) Account number :1107111226 Bank code: 01100

What is the nhif online portal?

The National Hospital Insurance Fund has enabled the NHIF portal for authorized officers of hospitals registered with the NHIF. The Online Portal is created for every REGISTERED hospital officers in Kenya to create an account or log in to perform certain actions at ease.

How do i create a nhif account?

Open the NHIF self-service portal on your browser. Click on the create account tab. Choose individual member registration. Fill in your personal details including your name, National ID No, email, and mobile number. Create an e-wallet pin that you will use to login to the portal.

How to clear your hospital bills with nhif?

The members who opt to clear their hospital bills can launch a general claim directly to NHIF for reimbursement. The NHIF online portal is the most convenient and fastest way of accessing health coverage services. If you have not registered for this service, you need to visit the NHIF self-service portal and create an account.

How do i check the status of my nhif payment?

After logging into your account, you will be able to access your account’s details, including the payment statement, the due date for the next payment, and the number of times you have defaulted in payment. If you want to check your NHIF status using your mobile phone, follow this procedure;

What is nhif national hospital insurance fund?

National Hospital Insurance Fund ( NHIF ) is a State Parastatal under the Ministry of Health that accommodates the healthcare needs of several Kenyans. The Fund’s core mandate is to provide medical insurance cover to all its members and their declared dependents (spouse and children).