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Frequently Asked Questions

How do you make a spectrum account?

To create a Spectrum email account: Sign in to Spectrum.net with your username and password. Go to the Menu icon in the top left corner of the page and select Manage Account. Choose Internet. Select Create Email Address. When prompted, select Create Mailbox to confirm that you want to set up a Spectrum email account ([email protected]).

How do i find my spectrum account?

Learn how to get the My Spectrum app. To view your account information, including your account number, username and contact information, select the Account tab. Select the Account tab at the bottom of the app. Select Your Info. From here you can change your account role, contact info, sign-in info and security questions.

How to pay spectrum?

^{Here’s how:}

• Sign in to My Spectrum app on your phone by entering your username and password.
• Head to the Billing tab and tap on Make a Payment option.
• Determine your Payment Method (which can either be One-Time or Recurring, as mentioned above).
• Select the Payment Date (made right now or scheduled for later).
• Enter the Payment Amount, as per your Spectrum invoice.
• Tap Make a Payment after all the information fields are set, and you’re done!

How can i find my spectrum account number?

It can be found via:

• Online PDF Statement.
• My Spectrum App.
• Paper Statement.

How do i log in to my spectrum account?

Logging into spectrum.net is a separate username and password. Selfcare requires you log in with the email and password you use to access email. If you search under "People", please ensure you are attempting to access self care with an email that is assigned an "Admin" or "Primary" role.

How do i add additional standard usernames to my spectrum account?

Provided you have created your main Spectrum username, you can now add additional standard usernames each of which will have an associated email address and independent mailbox. To add an additional standard user, follow these steps. Sign in to Spectrum.net as usual. Next select the My Account link at the top of the page.

How do i invite new people to my spectrum account?

Tap Change Email Address or Change Phone Number. Select the Account tab at the bottom of the app. Select People. From here you can manage the people who have been added to your Spectrum account, including invite new people. Select the Account tab at the bottom of the app. Select Account Notifications.

How many free email addresses does spectrum internet offer?

As a subscriber to Spectrum Internet services you can create up to seven free email addresses. Your primary, or administrative, username and email address is used to manage your account and has full access to all account features.